At Allegro, care goes far beyond routine check-ups and prescriptions. It’s about relationships, consistency, and deeply personalized service. One shining example of this philosophy in action is the bond between Dr. Mackay, a long-time physician for many Allegro residents, and Becky Pierce, a beloved resident of the community.
Dr. Mackay exemplifies the core values of Allegro’s person-centered care. Known for his thoughtful presence and attentive listening, he has served many residents over the years, offering a level of care rooted in trust and continuity. His partnership with Becky Pierce reveals just how impactful such a relationship can be on a resident’s overall well-being.
Becky has been under Dr. Mackay’s care for years, and their connection is built on mutual respect and understanding. “He is personal, professional, very trusting, dedicated, extremely approachable, always present, and takes his time with each patient,” Becky shared. “He’s kind and low-key.” More than just a physician, Dr. Mackay is a dependable presence in her life, someone she can always count on—even outside regular office hours.
This kind of accessibility is rare in healthcare today. Becky notes that Dr. Mackay responds to questions and concerns promptly—even on weekends—and often follows up after appointments to check in. When residents like Becky face complex health challenges, that consistency makes all the difference.
Dr. Mackay’s thoughtful approach includes handwritten visit summaries to help patients remember their care plans, and he always makes an effort to explain medical issues in clear, relatable language. His style of care empowers residents to be active participants in their health decisions. “I encourage wellness and involvement by discussing exercise in practical terms,” he said. “I like to keep the whole person in mind and frequently ask if they feel like their life is fulfilling and if they are at peace with themselves.”
The bond between doctor and patient was particularly meaningful after the passing of Becky’s husband. Dr. Mackay kept a close watch on her emotional and physical health, helping her through a difficult time with both compassion and professionalism. “He helped me through my depression,” Becky recalled. “He listens, helps me solve different kinds of problems, and values my input. He’s very good at solving both mental and physical issues.”
One long-term health battle they’ve faced together is managing Becky’s migraines. With persistence and partnership, they’ve worked through various treatments, coordinated specialist visits, and found a plan that helped bring the condition under control.
The continuity of care, personal attention, and shared decision-making Dr. Mackay offers is a testament to Allegro’s commitment to honoring the unique needs and preferences of each resident. One of the many ways Allegro supports this approach is by encouraging residents to continue seeing their trusted primary care physicians, even after moving into the community. Becky’s ongoing relationship with Dr. Mackay is a perfect example of how residents can maintain familiar, meaningful connections that support both their health and overall quality of life. As Becky puts it, “I don’t know anyone in the medical field I admire more.”
To learn more about Allegro Tallahassee, please click here.
Planning Resources
Events
View our Communities
Talk with an Advisor
Comments