Coronavirus Response

Update August 6, 2020 

Are you wondering if it’s a good time to move to a senior living community? You’re not alone. The pandemic has many seniors and their families wondering when it’s safest to move. We have been closely monitoring the situation and believe that now is a safe time for you to join a community – especially for those who have been isolated alone at home. Read more about why now is a good time to move here

Update July 13, 2020

Across the country, restrictions are lifting regarding visitors in senior living communities.

Since restrictions can vary by location, Allegro and the properties we manage (e.g., Alto, Avidor, Arietta, Crane’s View, Osprey) recommend reaching out to the community directly for specific information on when visitors will be allowed and other important details or visit the community’s Facebook page.

Please visit our Find a Community page to find the contact information for your community. Or visit your local community’s Facebook page for real-time updates on visitor restrictions.

 

Update May 14, 2020

While many states where Allegro communities are located have begun reopening, we know the challenges are far from over.

We still don’t know what these next months will hold, but Allegro is prepared to continue to follow our established policies to protect our residents and associates. Our associates also continue to keep residents busy and connected to each other and the outside world. If you haven’t visited our Facebook pages, we encourage you to check out some of the ways we’re staying together while apart.

We are heartbroken that associates, residents and families have been affected by COVID-19 at our communities. We’ve ramped up testing in locations where COVID-19 exposure or cases have been identified. We will continue to focus on testing as a tool to prevent and contain the virus in our communities.  

As we move into this next stage, we will be shifting our communications to be more specific to each community to provide the most relevant information. Residents and families will receive coronavirus-related updates from their communities’ executive director and via their community Facebook page.

Happy Mother's Day!

We’re wishing a very happy Mother’s Day to the many mothers and grandmothers in our communities. Moms show us every day how to inspire, teach and love one another. While we wish families could hug their moms in person, our teams will be spending the day helping families connect virtually to celebrate these incredible women. Happy Mother’s Day from our family to yours!

Update April 16, 2020

Communities in Atlanta have identified positive cases of COVID-19. Our thoughts and prayers go out to them for a smooth recovery.

We are caring diligently for these individuals and doing everything in our power to contain the spread of the virus to protect the safety of our Allegro family, including working with the National Guard to sanitize the community. Residents who have tested positive are isolating in their apartment, where they will be cared for by a dedicated team who is following all CDC recommendations related to personal protective equipment (PPE) and hygiene. Associates who have tested positive will be self-isolating and resting comfortably at home for at least 14 days.

Please know that we are facing this crisis head-on and meeting the challenges of this virus without hesitation. Updates will be posted here should the situation change. In the meantime, please reach out to your executive director if you have a question.  

Update March 30, 2020:

We are committed to providing regular updates about how we are responding to coronavirus. 

To further protect our communities from coronavirus exposure, we are now checking residents’ temperatures and assessing them for symptoms twice daily. We have already been checking associates’ temperatures before their shifts. We also have been using protective equipment like masks and gloves to reduce the spread of germs, and all our communities received a fresh shipment of supplies this week.

We want to give a special thank you to all the associates working at our communities. They always work hard to make Allegro feel like home, and have been going above and beyond to implement added precautions, like increased cleaning and sanitizing, to protect our communities. They also are helping to maintain a sense of normalcy for residents, from dropping off happy hour drinks and treats, to putting together entertainment baskets filled with puzzles, games and books (see a video here). Our team also is helping residents Skype and Zoom with family so they can stay together while apart. We even helped organize a car parade for one resident’s 101st birthday (read the article here).

Visit our blog for helpful wellness resources to fight boredom and stay connected with loved ones from your home - https://www.allegroliving.com/wellness-resources.html

Rest assured that we strive to provide the best possible care for your loved ones during this challenging time. We’ll continue to post updates here and on our Facebook pages.

Update March 27, 2020:

At Allegro communities, we continue to follow CDC recommendations to protect our residents and associates from coronavirus exposure. This includes changes like serving meals in residents’ apartments instead of our community dining rooms, helping residents use online grocery ordering services, finding ways to engage residents with families virtually, and encouraging residents to follow social distancing measures. To date, no one in our communities has tested positive for the virus.

We all are making the best of this challenging situation, finding fun ways to connect with families virtually and staying entertained with individual activities. For example, our residents at Osprey Lodge took to social media to share their thoughts and advice (https://www.facebook.com/OspreyLodgeTavares) during this challenging time. We also encourage residents to enjoy the fresh air (while maintaining a safe distance from others).

We are so grateful for the dedicated and caring associates who strive to keep daily life normal for our residents.

More information about how we are responding is available below. We’ll continue to provide updates here, and will be in direct communication with families, should the situation change at their loved one’s community.

Should you need an update or have a concern, please reach out directly to your Executive Director.

Effective March 20, 2020: 

Allegro continues to monitor and assess the spread of COVID-19 carefully.

To protect residents and associates, we are advising residents to follow these new restrictions around meals.

We understand that our dining rooms are social gathering places. Meals are essential to all residents because it is a common area for everyone to enjoy and communicate. However, we have made the difficult decision to close all dining venues in the communities until future notice. Residents will begin receiving in-room meal delivery service effective immediately. 

The communities are working on creative ways to ensure residents continue to flourish during this time. Activities such as audiobooks, self-care packages, indoor gardening kits, virtual resources, movies, and scrapbook supplies are provided to keep residents active and thriving. More information can be found on each community’s Facebook page.

Effective March 13, 2020: 

As of today, we are restricting all access to the communities by visitors, families and others with the exception of staff and medical personnel until further notice. Please contact your Community Director with questions.

Effective March 12, 2020:

As the spread of the virus continues in the United States, and seniors appear to be most susceptible to the virus, we have put further restrictions in place to protect our residents and associates. Each access point to the community will be immediately locked except for the front (main) entry door.

The health and wellness of our residents, caregivers, families, and staff in Allegro owned, operated, and managed senior living communities is our highest priority. We remain in close communication with the respective boards of health and other public health officials to make informed operational decisions. As the Coronavirus (COVID-19) situation and concerns continue to evolve, we will follow the guidance from the Department of Public Health (DPH) and the Centers for Disease Control (CDC) to implement health recommendations and share information in a timely manner.

Coronavirus Preparedness March 3, 2020

The emergence of the coronavirus (COVID-19) in China and its spread to other parts of the world has generated a great deal of news and questions over the last few weeks. Recent cases in the United States have brought this virus closer to communities than we would like.

At Allegro and the various communities managed (e.g., Alto, Avidor, Arietta, Cranes View, Osprey), we want to assure our residents and families that we are taking all of the essential precautions, and we have protocols in place to respond to any outbreak of communicable diseases within our communities.

Here are immediate action steps each community is taking to prevent, protect and prepare for the spread of COVID-19.

Preventative measures we are implementing at each community:

Each community is taking the following actions to ensure the proper supplies are on hand:

Our associates have also been reminded to practice the following:

Allegro is committed to the health and safety of residents and associates. We will monitor the spread of this virus closely and you can rest assured; we’ll be doing everything possible to protect and prevent its spread to residents.

Each of our community management teams works diligently year-round to make sure we are prepared for any type of infectious issue. We are following our protocols and will continue to communicate with residents and families if there are any changes or concerns.

If you do have any questions, please feel free to reach out to your community’s Executive Director or Community Director.

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